From Viewing to Keys: How Keystone’s Process Protects You

Buy or Rent with Confidence — No ‘Agent Wahala’, No Family Stress
In Ghana, finding a house or apartment isn’t always as simple as it should be.
You call an agent, and they ask for a “viewing fee.”
You visit the place, and it looks nothing like the photos.
You send money through a relative — and later find out the house doesn’t exist.
We’ve heard the stories. Some of us have lived them.
That’s why at Keystone Group, we’ve built a process that Ghanaians can trust — from the first viewing all the way to the moment we hand over your keys.

Step 1: We Listen First — Then Recommend
At Keystone, we don’t just throw listings at you like some agents do. We begin with a real conversation:
• What’s your budget (in cedis or forex)?
• Are you looking for a quiet area like Oyibi or something central like Adenta?
• Do you need space for your parents? Or are you relocating from the UK or US?
We understand Ghanaian family dynamics, lifestyle needs, and financial realities — whether you’re a teacher in Kumasi or a nurse in Canada.

Step 2: View the Property — Physically or Virtually
If you’re in Ghana, we arrange a personal viewing — no agent fee required.
If you’re abroad, we give you:
• Full video walkthroughs via WhatsApp or Zoom
• Clear pictures of the house, compound, and surroundings
• Directions and landmarks Ghanaians can relate to (“3 minutes from West Hills Mall” or “just after Adenta Barrier”)
We make sure you see what you’re paying for.

Step 3: Real Documents — Not “My Uncle Said It’s Genuine”
Too many people buy or rent property based on hearsay or incomplete paperwork. That’s not how we work.
We verify:
• Land title (if applicable)
• Sales agreements
• Rent terms (including fair advance payment options)
• Ownership history
We explain in plain English or Twi, depending on who we’re dealing with. If you’re in the diaspora, we’ll break it down over a video call so you don’t feel left out.

  1. Step 4: We Do the Chasing — So You Don’t Have To
    Ghanaian property dealings often mean running around town, dealing with unresponsive sellers or landlords, and chasing agents.
    Not at Keystone.
    We handle:
    • Seller/landlord communication
    • Paperwork timelines
    • Key collection
    • Follow-up inspections
    Whether you’re a busy parent in Spintex or a software engineer in Amsterdam, you can focus on your life — we’ll do the running.

    Step 5: Handover with Peace of Mind
    Once everything checks out, we schedule your final inspection and handover.
    And that’s not where it ends.
    Even after you move in, you can reach out to us for support. If the AC stops working after day one, or you need a cleaning service, we’re still one call away.
    Because at Keystone, we believe in long-term relationships, not one-time deals.

    Real Ghanaians, Real Stories
    “I sent money to someone to help me rent a place for my mum. When I got there, it was already occupied. I cried. With Keystone, everything was verified. I viewed the house on Zoom, paid with confidence, and my mum moved in stress-free.”
    — Esi, Takoradi (based in Germany)
    “No agent fee, no surprises. I found a 2-bedroom through Keystone for my family in Oyibi. Everything was as they showed me.”
    — Kwame, Kumasi

    Whether You’re Renting or Buying — This Is the Process You Deserve
    If you’re tired of:
    • Agents who ghost you after taking money
    • Family who mean well but don’t follow through
    • Viewing homes that don’t match your lifestyle or income…
    Then it’s time to try a different experience.
    At Keystone Group, we serve Ghanaians at home and abroad with:
    • Verified apartments and houses for sale or rent
    • Transparent, no-hassle viewings
    • Real documentation and aftercare support
    • Local knowledge + international trust

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